How customers get realtime support
How DBIO ensures every customer receives prompt, real-time support.
Dbio Wellness & Selfcare
Last Update hace 7 meses
In this video, you'll discover how DBIO ensures every customer receives prompt, real-time support. Our platform offers three main ways to access live chat support:
DBIO Real Human Support – Get help directly from our dedicated support team.
AI Assistant (Jason) – Engage with our intelligent AI rep for quick assistance.
Direct Chat with Sellers & Vendors – Communicate directly with vendors for product-specific inquiries.
Additionally, customers can easily search through our Knowledge Base Documentation from the live chat for instant answers to common questions. Each vendor’s store and product page also comes with a dedicated "Get Support" button and live chat widget to ensure no customer is left unattended. Our chatbot even features a ticket-based system, allowing you to submit requests and receive responses later.
Watch to see how DBIO's robust support system enhances your shopping experience! Don’t forget to like, share, and subscribe for more helpful content.